FAQS

Yes, our prices are shown in US dollars -simply because USD fluctuates less and is a currency most people, anywhere in the world, understand.
It is also the currency used by our secure payment gateway, Stripe.
A word to the wise though.... a) once you are in Mexico, however, you are going to need some pesos, in cash. Many places do NOT take credit cards.

Take note: the symbol for Mexican pesos and US dollars is the exactly same.  
$50 in Mexico means FIFTY PESOS 
If you are somewhere touristy , however, it COULD mean fifty US dollars - check first!

Well, let's look at our Director, Laura as a real-life example.
She is a pleasant-faced New Zealander, who wanders around on her own, or goes out for groceries on her bicycle, takes a run around the park, goes out clubbing, and grabs an UBER home - all with no fuss or bother.
She lives in La Roma and works all over the city.
She hangs out at Embassy parties and random, not-fancy-at-all  parties.
She buys her weekly flowers at the 'no-security-guards-to-be-seen-here' local market and enjoys an evening stroll with no one by her side.
This is to say, she leads a 'normal' life, without worrying about kidnapping, robberies or drugs cartels. In fact, the first urban gunshot she ever heard in her life was in Brooklyn, New York. 
She does NOT EVER hail a taxi off the street in Mexico City though. And you shouldn't either! (local taxi licenses and plates are regularly shared or hired out to third parties, which means anyone dodgy can be driving the pink branded taxis cruising the streets.)
If you don't like the fact that Uber is an international giant, download the Easytaxi or Yaxi app instead. These apps offer accountability and tracing in a way that a local taxi does not.

A word to the wise....This bubble of peace and lifestyle living is NOT the same reality for many impoverished people living in rural Mexico, or in outer suburbs of Mexico City. That is a different reality. Just the way thatThe Bronx is not Manhattan. And that's why there is bad press about Mexico. In underdeveloped or remote parts of the country, human rights violations are prevalent. Social justice is delicate.
So please do NOT go to suburbs like Tepito, because you have read about it in some urban mafia culture book, and want to glean some kudos stories for when you return home.
And don't think you can go to the La Lagunilla Market believing that you won't stand out. You will. And what that means on the day, we don't know. We would never presume to know, and we live here.

Read your Embassy's travel advice and stay up to date on protests and earthquakes.Be a humble, culturally sensitive traveller, who uses good common sense.

Don't wear a flashy watch, carry multiple credit cards, or have your mobile phone casually tucked into a pocket. That's the same advice for Paris, Rome, or L.A., right?Oh, and just like Paris,  don't assume locals will speak English. They probably won't.

Bottom line is.... if you don't want to research for months on end before your visit,
or simply want to relax when you are here, book a guide to accompany you.
It's that simple.
Our local-expert guides know the terrain. They have your best interests at heart and are here to be a confidante and a chaperone. 

CONTACT US  to learn more.

The following is the personal view of our Director, Laura Ainscough, and is based on her personal experiences as a normal fee-paying passenger.
Please keep in mind, Laura was brought up in a house where the rule was:  'if you can't say something nice, don't say anything at all'.
Ranting is not her thing.
In this case, however, Laura feels it would be UNETHICAL to NOT warn you about Aeromexico's track record. Stylewalk wants you to have a great time in Mexico and so if Laura can help you avoid a disaster, then it's for the national good.

So point blank, Laura's advice is: "NEVER NEVER NEVER book with AeroMexico."
Be it international or domestic. Forget it.

She has had so many TRULY BAD experiences with them, that her personal policy is "it doesn't matter how much more it costs you ,or how desperate you are, do NOT book with AeroMexico, ever. '
Now this is quite a radical statement because, as you know, Laura is always very careful and considered in her comments.  

Aside from her own experience, Laura has seen many, many clients greatly inconvenienced by AeroMexico's lack of professional rigor. That is why she has chosen to include this theme here in the FAQs.  She feels protective of visitors coming to Mexico, and is motivated to ensure they have nothing but wonderful, positive, memorable moments in the country.

We offer a 100% refund (minus the booking service provider fees etc.) if notice of your cancellation is received at least 72 hours before the tour start time.

If you give notice 48 - 71 hours before the tour start time, then we provide you a 50% refund on your tour costs.

We do understand that emergencies can happen so in situations where you cancel with only 48 hours notice or less, we do not offer refunds, but we do try to find you an alternative time to tour with us. 

We tour rain or shine! Courtesy rain shawls or umbrellas are provided for your comfort, if it looks like showers are possible.

CONTACT US  to learn more.

Absolutely! This is a very common request. You CAN experience a snapshot of the city AND be ready and relaxed in the departure lounge with time to spare. There is absolutely NO NEED to kill a day in the airport just because you've never been here before. We work out what is possible to see and do based on a) your time of arrival, and b) how many hours you'll be here for.We wait for you at the Arrivals Lobby, take you out for a whirlwind romance with the city - including of course the chance to safely gourmet graze and drink, and ensure that you ARE on that outward bound flight with PLENTY of time to go through immigration, and security clearance. Just tell us your itinerary, and leave the planning to us. We use our local knowledge to offer you some realistic suggestions about what is and is not possible with the magic window of time that you have.

CONTACT US  to discover your options